拥有484间客房的苏州吴宫泛太平洋酒店将现代奢华和舒适尽融于中国古典园林的氛围和建筑风格之中，在一系列翻新升级计划实施之后，将达到泛太平洋酒店著名的个性化服务标准。酒店所提供的个性化入住体验使得宾客从预订、抵达和入住的过程中，都能享受到泛太平洋酒店集团殷勤细意的服务文化。

　　酒店现已接受在线客房预订，宾客从全球各地可以通过泛太平洋的网站panpacific.com和网上预订系统以及泛太平洋的免费预订声讯电话，预订苏州吴宫泛太平洋酒店的客房。在预定过程中，宾客的个人喜好和资讯将被酒店独有的预定分销系统PANTHER记录存档，确保住客个性化的需求得到满足。

　　The landmark 484-room property features traditional Suzhou gardens and ancient Chinese aesthetics fused with modern comforts and luxury. Prior to its opening, Pan Pacific Suzhou is undergoing refurbishments to deliver the level of personalised experience synonymous with the Pan Pacific brand. At Pan Pacific Suzhou, guests can expect an enhanced overall experience in line with the Pan Pacific standard of luxury, starting from the booking process through to their arrival and stay at the hotel.

　　Guests can now make their bookings via the Pan Pacific website panpacific.com, online channels, as well as Pan Pacific’s toll-free voice reservation centres globally. Their guest preference information will also be captured in Pan Pacific’s proprietry reservations and distribution platform PANTHER to allow the hotel to better meet their needs.